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Shipping Information

Shipping Information

Orders under $100

For all orders under $100, standard shipping rates: 

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  • $9.99 Australian Standard Delivery rate, 3-7 Business Days*

    • Delivery via Australia Post on business days and not on weekends or public holidays.

    • Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery

    • We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

    • Your order will be despatched pending credit card authorisation, verification and availability of stock

    • Personalisation: Please allow an additional 2 business days for delivery of personalised items.

*Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

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  • $14.99 Australian Express Delivery, 1-3 Business Days*​

    • Orders are sent via Australia Post Express delivery.

    • Delivery is on business days and not on weekends or public holidays

    • Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery

    • We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

    • Your order will be despatched pending credit card authorisation, verification and availability of stock

    • Please allow an additional 2 business days for delivery of personalised items

 

*Please note: Australian Express Delivery may not be available during sale, public holidays or promotional events.

 

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International Deliveries

For all International orders, standard International delivery rate of $40 applies.

Europe
Austria
Italy
Belgium
Monaco
Netherlands
Denmark
Norway
Finland
Poland
France
Spain
Germany
Sweden
Greece
Switzerland
Ireland​
United Kingdom
Middle East
Israel
Saudi Arabia
United Arab Emirates
North America
Canada
USA
Africa
South Africa
Asia Pacific
Brunei
China
Hong Kong
Japan
Malaysia
Singapore
Thailand
Vanuatu
Vietnam

Your order will be despatched pending credit card authorisation, verification and availability of stock.

Please allow an additional 2 business days for delivery of personalised items.

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You are transacting with PSILK in Australia. Your order will be fulfilled from our Australian warehouse.

 

Delivery via Australia Post and their international local delivery partners

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We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

All prices in our online store are in Australian dollars.

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  • The prices within the online store DO NOT include any relevant overseas duties (including import GST/VAT), clearance or handling charges and other customs or import charges that you may incur.

  • Please refer to your local customs and import authorities about what these additional charges may be.

 

To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

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Australia Post is experiencing international delivery delays in all destinations due to limited airline capacity and government restrictions as a result of COVID-19. Delivery to the following countries has now been suspended until further notice:

  • Croatia

  • India

 

*Please note: During sale or promotional events, delivery may take longer than the stated delivery times abo

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